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1. Introduction

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ENEZ Cleaning Services LLC ("Company") is committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with applicable laws and regulations.

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2. Information We Collect

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• Personal Information: We collect personal information such as your name, contact details (phone number, email address), address, and payment information when you schedule or use our services.

• Service Information: We may collect details about the services you request, including the type of cleaning, frequency, and any special instructions or preferences.

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3. How We Use Your Information

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• Service Delivery: To provide and manage the cleaning services you request, including scheduling, billing, and communication regarding service details.

• Customer Support: To address your inquiries, resolve any issues, and improve our service quality.

• Marketing and Promotions: With your consent, we may use your information to send updates, offers, and promotional materials. You can opt out of receiving these communications at any time.

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4. Data Sharing and Disclosure

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• Third Parties: We do not sell, rent, or lease your personal information to third parties. We may share information with trusted third parties (e.g., payment processors) only as necessary to provide and manage our services.

• Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

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5. Data Security

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We implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

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6. Cookies and Tracking Technologies

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Our website may use cookies and other tracking technologies to enhance user experience, analyze site usage, and tailor content and advertisements. You can manage your cookie preferences through your browser settings.

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7. Access and Control

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• Access: You have the right to access and review the personal information we hold about you. To request access, please contact us using the information provided below.

• Correction: If you believe your information is inaccurate or incomplete, you may request corrections by contacting us.

• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the instructions in the email or contacting us directly.

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8. Children’s Privacy

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Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it.

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9. Changes to This Policy

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ENEZ Cleaning Services LLC reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.

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10. Contact Us

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If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

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ENEZ Cleaning Services LLC

919-579-7466

 

By using our services and/or providing personal information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.